DB
David B

1 reviews | Active since Dec 2017

17 Dec 2017, 15:28

Advitise and have no stock

Pick and pay advitise a Delongi coffee machine for 799 but don't have any when special starts , what's the use of advertising something they only had stock for 2 people. I have put my name in a book but feel they should give me this price when they have stock in , as it's more likely to be after a certain date and prove would expire

0
Replies (4)
Pick n Pay
Pick n Pay's reply18 Dec 2017, 10:59
Official

Good day Sean,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the out of stock product. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Vanitha Venketas

Pick n Pay
Pick n Pay's reply18 Dec 2017, 11:23
Official

Good day David,

Thank you for taking the time to address your concerns with us. Please accept our sincere apologies for the error with the name in the previous message sent.

Kindly accept our apologies for the out of stock product. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Vanitha Venketas

DB
David B's update18 Dec 2017, 13:54
Reviewer Update
Hi Vanitha I thank you for the reply , but this does not help me at all by saying sorry without wanting to give me this price when new stock arrives.
DB
David B's update19 Dec 2017, 09:20
Reviewer Update
Hi Vanitha I thank you for the reply , but this does not help me at all by saying sorry without wanting to give me this price when new stock arrives