eJ
ewald J
1 reviews | Active since Apr 2013
11 Feb 2016, 08:30
Advertised price
Pick 'n Pay advertised a Bissell vacuum cleaner for R799.00. This offer was valid from 25 January 2016 to 7 February 2016. On 4 February 2016 I bought the vacuum cleaner and paid R899.00. When asked why the price was more the reply received was that the offer is not on anymore. I did not question the cashier and just mentioned that I will publish a report. This is not the 1st occasion that I have had this problem and have reported the previous incidents to Mary-Ann at Pick 'n Pay.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
11 Feb 2016, 09:41Hello ewald2610,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply11 Feb 2016, 09:41
Official
Hello ewald2610,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***