Advertise products that is not in stck and staff not knowing what is going on in the store

On 7 June you advertise 5 kg Chicken Thighs for R219,99. I could not find it at Bloemfontein Hyper, in the fridges, and ask for assistance from the packer, who said he does not know of such a special. I told him it is on the leaflet. He said I must go and get the leaflet, and come back to him, which I did. After showning it to him, he left and Mr Kagiso who is a manager approach me. He also said that he don't know of such a special. I showed him the adverti*****t in the leaflet, and suddenly he said that it is out of stock. I've asked him to show me where it was packed in the fridge. He could not show it to me. I've asked him how is it possible that he does not know of the special, and now suddenly he remember that it is out of stock. He could not gave me a answer. I went to the store manager and told him my story. He looked for the item on the system, but could not find it. He even send another manager to go and look if he can find that special item. He returned, and said that there is nothing in the fridges or store. I've asked the store manager, How is it possible that at 1 st Kagiso said that he does'nt know of such a special, and after showed it to him in your leaflet, he suddenly rememberd that it is out of stock , and he could not show me where it was packed in the fridge. He said I must excuse Kagiso because he is actualy a manager at the bottle store, and just help out when there is a shortage of staff. He also said that the supervisors remove the price at the fridge when it is out of stock. I've asked him, How can it be out of stock if he can't even found it on the system. He said that he will give me a Rain Cheque voucher and that they will call me when there stock arrived. Now you people advertise the same special for R239,99. Again, no stock. My honest opinion is, that they won't get stock within the duration of the voucher. If Checkers advertise something, they have it in stock, and their staff have a good knowledge of there stock. Even if Checkers is more expensive on some products, I rather shop there, and get what they advertise.