1 reviews | Active since Oct 2015
Achmad is making it happen
I found the perfect garment for my daughter's grade 7 fair well at PnP Clothing, Eikestad Mall, Stellenbosch. This was the very last one that was still available in the shop. Apparently the stock flew (within a few days all stock except for this last one was sold out). My daughter was very excited about it when I got home, but unfortunately it was one size too big. I phoned various shops the next morning, but could not find any XS left in any of our neighbouring shops. Luckily Achmad, an area/regional manager (not sure about his exact position) was in the Paarl Mall store at the time of my phone call and he promised to help me find one. He phoned me back on my cell phone with information on were I could find an XS, but when I told him it would be difficult for me to travel that far, he immediately offered to have it delivered to the Somerset Mall store, close to my home!<br> I haven't picked it up yet, but I believe that Achmad will stick to his word and that I will be able to have the item by tomorrow. I wish for every retailer, at least one employee like Achmad. Well done!
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
