DM
Dolly M

1 reviews | Active since Dec 2016

18 Nov 2020, 09:44

Account activation - delaying, inconvenience

I want to Activate my PNP credit account. I settled last month in October & asked for my account to be closed, I now realise I want to keep it active and use my account , I called PNP, the first consultant told me to sign my ID copy X3 and email it, I did that, when I follow up, I was given another process to follow ( go to PNP) , I did that, when I follow up again I was given another process to follow ( go back to PNP) I am complaining because the first consultant was supposed to provide me with the full correct process and not waste my time - for some of us time is money. Activate my PNP credit account immediately because PNP Protea Glen has emailed my ID copy to: allat***** department and stop complicating things and wasting my time.

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DM
Dolly M's update19 Nov 2020, 09:09
Reviewer Update
Good day PNP thank you for your reply
Please note, on the 17th I have submitted my certified ID copy, ID verification, proof of email address where my statements are being sent as well as 1 of my latest statements.
I also went to PNP and they fowarded my ID copy on my behalf. I want to know if you will activate my account or not by end of business tomorrow so that I can make other alternatives urgently if you cannot assist.
Thats all I need to know are you activating or not.
I will appreciate urgent feedback.