WT
William T
1 reviews | Active since Nov 2025
08 Dec 2025, 16:51
acceptable shopping experience
Ordering online went fine and the interface was easy to use. Delivery was delayed and I had to follow up but items arrived intact. Overall an acceptable shopping experience.
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Pick n Pay's replyOfficial
09 Dec 2025, 08:24 Hello William,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment with us.
We aim to give you the best customer journey. We value you as a customer and appreciate your feedback. Keep it coming as it helps us improve your experience. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment with us.
We aim to give you the best customer journey. We value you as a customer and appreciate your feedback. Keep it coming as it helps us improve your experience. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply09 Dec 2025, 08:24
Official
Hello William,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment with us.
We aim to give you the best customer journey. We value you as a customer and appreciate your feedback. Keep it coming as it helps us improve your experience. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Thank you for taking the time to share this wonderful compliment with us.
We aim to give you the best customer journey. We value you as a customer and appreciate your feedback. Keep it coming as it helps us improve your experience. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,