1 reviews | Active since Dec 2009
Abusing and assaulting clients
<p>I went to Pick n Pay Tramshed this morning , I was there just before 08H00 and waited for the door to open , when the security guard opened the door at 08H03 he looked at me and said –“just in time” I rep**** while walking in “ is that “ -the next moment the security guard started screaming at me “jou gat “ asking him what the problem was -he took his hand and shoved me on my front head , and said i said “jou gat “ when I told him that he is busy assaulting me -he just kept screaming “jou gat “with his hand in my face -I walked to the manager who then said he’ll talk to him , I told him this kind of behaviour is totally unacceptable , when I got my items and was waiting to pay , the security guard kept on staring at me , and I waived for the manager to come over as this man already assaulted me , the manager then in a very load voice started telling me about opening at 08H00 -in front of all the other clients and staff , now trying to shame me into stop talking , when I asked him what the opening time has to do with this as we have to wait till the door open , he kept on taking load and become very rude , immediately it was clear to me why his staff are so abusive towards the clients , this store is well known for the fact that the meat most of the time is past it sell buy date -the food they sell at the back make you ill , and most of the time the shelfs are not properly stocked , if something is finished -you are going to wait a month to get it again , and now if seems the clients are also no longer needed</p>
Good day Wouter ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We are busy addressing this incident.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Wouter ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received. We are busy addressing this incident.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
