Abused Customer at Pick n Pay V&A Waterfront.

Friday evening at Pick n Pay V&A Waterfront mall, I was furious and upset.Being insulted and shouted at by a cashier by the name of Thandiswa Danesi.To cut the story short, whilst packing my grocery, she ignored me and did not scan my items to purchase them, and was busy on her phone which was the first time seeing a cashier having a phone on the floor.I asked her to assist me, and pack my groceries nicely, and neatly.

She burst out, and shouted at me, telling me that she knows how to pack, and I must not tell her what to do.

I called the manager that was on Duty - Lawrence.He apologized and told me I will be called later that day.I got the call, and Alfred, another manager had promised to provide me a gift voucher to make up for the inconvience and that he will get back to me.Since today I am still waiting on that, and I am extremely furious and feel disrespected.

My advise to all other customers- please buy your goods at Woolworths or Checker****** n Pay is the pits.