1 reviews | Active since Mar 2022
Absolutely Worst Service and Assistance Ever
Absolutely the worst service ever!!!
I ordered groceries on the pick n pay asap app on the 27th of February 2022 and I was notified that some of the items was out of stock, yet I did not get any chance select an alternative product.
I was told that the amount for the products that I did not receive will be refunded to me, but yet it was still not refunded to me at all and it is the 11th of March 2022. As I did sent multiple emails regarding this issue but no solution or effort was made to resolve this problem, not to mention that when you call in to customer care for help that they leave you on the line for 30 min without any assistance.
I would not prefer using the Asap app at all it is the worst service I have ever had.
Thanks for you private reply (which is yet another reference number telling me that you saw the problem) but there is still absolutely no email address that I can contact you on to speak to someone that can actually resolve this issue and the so called number that I can call is the same number that I was hold for, for 30 min. So basically you are still not resolving the issue and you are just sending out reference numbers that shows no results as the refund is still not made.
Thanks for you private reply (which is yet another reference number telling me that you saw the problem) but there is still absolutely no email address that I can contact you on to speak to someone that can actually resolve this issue and the so called number that I can call is the same number that I was hold for, for 30 min. So basically you are still not resolving the issue and you are just sending out reference numbers that shows no results as the refund is still not made.