Absolutely Ridiculous!!!

I bought a wonder mop at your store less than 2 months ago... to our dismay the stick was completely rusted at the joint and came loose... WITHIN 2 MONTHS!! and no we only used it about twice a week.<br> <br> We then returned to the Pick n Pay store in the Promenade and they only want to replace the stick?? seriously!!<br> <br> I thought that they were joking, but they actually only replaced the stick. To my knowledge, the guarantee is on the item as a whole and not only on the stick. The whole item has to be replaced and not only a part.<br> <br> This is unacceptable!<br> <br> Then... they replaced the stick and sent us on our way, we asked for a new slip and they advised that we need to use the old slip which is already 2 months old. which means on a new stick you now only get 10 months guarantee on it because the old slip needs to be used.<br> <br> My expectation:<br> For you to take this **** back and to be refunded in full.