DB
Dante B

1 reviews | Active since Jul 2015

23 Mar 2018, 09:40

ABSOLUTELY DISGUSTING SERVICE!!! (*****ed Cashier)

I went to PnP to get me a Monster, and the service I received from Mathe Thobile was absolutely pathetic. She couldn't greet me, didn't look at me, NOTHING. Is it because I'm not Zulu? Seems so, because she greeted everyone who was Zulu including her colleague who walked past me. I will not support *****ed behaviour like this.

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Replies (2)
Pick n Pay
Pick n Pay's reply23 Mar 2018, 11:56
Official

Good day Dante,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received at the Empangeni store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Pick n Pay
Pick n Pay's reply23 Mar 2018, 11:56
Official

Good day Dante,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received at the Empangeni store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas