A week later and nobody came back to me to say they had spoken with this person

<p>Good day Vanessa,</p> <p>Thank you for taking the time to write to us.</p> <p>Kindly accept our apologies for the poor service received.</p> <p>We are addressing the incident with our Management team and will be in touch.</p> <p>Kind Regards</p> <p>Anwar Mooideen</p> <p> </p> <p>So it is a week later and I have certainly lost my sense of humour with your feedback Anwar Mooideen, did you speak to the person I complained about as if nothing is done about this he will carry on with his "whatever's" to customers and get away with it.</p> <p>I hope that your not bothering to come back to me a week later and his disgusting way of speaking to customers is not the way PNP are trained to speak to customers . I will carry on complaining if you do not come back to me as I feel he should publicy apologise and right now so should you.</p> <p>Come on, do you think Raymond Ackerman would be happy with this kind of service given to the public, I somehow don't think so.</p> <p>Get the act together. I will take this to the papers too. I will not let go until I am satisfied that this has been dealt with correctly.</p> <p>Regards</p> <p>Vanessa</p>