nC
ngoako C
1 reviews | Active since Sept 2013
08 Aug 2015, 07:08
A refund for perishable product
I bought 5kg frozen drum sticks on the 11.07.2015 and they expired before their date and when I approached the store, the manager by the name of Thandekile explained to me how difficult it is to refund such product but she did her best and I ended up getting refund on that product. This was the best service I've received and I believe that they have the interests of the customer at heart.<br> Thank you once more
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Pick n Pay's replyOfficial
11 Aug 2015, 09:53Hello mojapane,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Pick n Pay's reply11 Aug 2015, 09:53
Official
Hello mojapane,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***