JS
Jinesh S

1 reviews | Active since May 2014

19 Dec 2016, 15:05

A place to be ******

<p>In a nut she'll. Pick n Pay Hillcrest Will advertise a special but not stand by their adverti*****t. it is pointless having a customer care when you don't revert to your customers, especially after being contacted by me 3 times telephonically and an email being sent to your customer service centre. Your people should definitely take some lessons from your competitors like CHECKERS and definitely the KWIK SPAR down the road. understand customer service and learn to practice it, especially when the fault is on your side.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Dec 2016, 15:38
Official

Good day Jinesh,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service and shopping experience.

We are following up on the issue and will revert with feedback.

Kind Regards

Anwar Mooideen