JW
Janette W

1 reviews | Active since Aug 2010

16 Oct 2015, 12:12

A credit to your store

I would like to compliment Pumla Cekiso for her friendliness when dealing with a double the difference refund. Not only did she refund the money correctly (it is a mission at many of the other Pick 'n Pay stores in PE) she was friendly and also apologised for the error & inconvenience ! What a breath of fresh air and a credit to Walmer Park. Very impressed. Pumla could certainly teach staff at other Pick n' Pays (specifically Moffet Hyper) on how to react and treat customers. Thank you Pumla.

0
Replies (1)
Pick n Pay
Pick n Pay's reply19 Oct 2015, 09:29
Official
Hello kickbutt,

Thank you for taking the time to acknowledge Pumla's great service :)

We are sure she will be very chuffed to have been acknowledged in such a public forum and this will surely inspire her to continue offering our valued customers a great shopping experience.

Kind regards
Wendy-Lee Millar
Customer Care
***