a compliant

I had received a disgusting service from the store manager Ian and the cashier Livhuwani Silima.They were so rude ,unprofessional and cruel to me and they did not want to work at all.They did not assist.Iended up loosing R610.I did a money transfer send of R300 and added R10 .Then i bought R300 airtime they ended finishing without getting the resolution.The cashier did not want to do the money transfer.She was so rude and kept asking me irrelevant questions. When i got home i noticed that i had not received the sms with the pin confirming the deposit.Icalled the store.They said they are lookind for the manager i must hold.I was holding for more then10 min airtime got finished i called again i asked them to call me back they ignored me.I called 5 times.i eventually got the manager who was not even willing to call me back.I told him what happened.He was so mean and cruel to me He said the cashier do lots of money transfer he cant investigate.i gave him the exact time coz it was after 30 min he said theres nothing he can do for me i must call ***.i called i was given *** they said its pick n pay headoffice and it was not.Nobody was willing to help.im so dissappointed .my son needed that money to go and fetch his identity docement to send it to college before its gets full.now his unable to because of incompetant Ian and Livhuwani. .