MM
Makhosazana M
1 reviews | Active since Dec 2013
30 May 2025, 12:22
a committed consultant
i had a problem with my order on the PNP asap app, i called the support line and spoke to Lindiwe Komani, who explained the problem and what to do next time it happens. she also called this morning to make sure i have received my refund, Talk about 100% customer service!!!
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Pick n Pay's replyOfficial
02 Jun 2025, 09:23Hello Makhosazana,
Thank you for reaching out to Pick n Pay Customer Care team. Thank you for taking the time to share this wonderful compliment.
We aim to give you the best customer journey.
We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - *** Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards, Pick n Pay Customer Care team
Thank you for reaching out to Pick n Pay Customer Care team. Thank you for taking the time to share this wonderful compliment.
We aim to give you the best customer journey.
We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - *** Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards, Pick n Pay Customer Care team
Best regards,
Pick n Pay's reply02 Jun 2025, 09:23
Official
Hello Makhosazana,
Thank you for reaching out to Pick n Pay Customer Care team. Thank you for taking the time to share this wonderful compliment.
We aim to give you the best customer journey.
We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - *** Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards, Pick n Pay Customer Care team
Thank you for reaching out to Pick n Pay Customer Care team. Thank you for taking the time to share this wonderful compliment.
We aim to give you the best customer journey.
We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience.
We have communicated your compliment with the store accordingly. For your records, please see reference number - *** Keep it coming. By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards, Pick n Pay Customer Care team
Best regards,