A cashier lady with a very very bad attitude.

Hi, My wife and I was at Pick 'n Pay (Hutten Height Newcastle) on the evening of the 8th of March 2020, it was a normal grocery shopping trip to PnP, everything was fine until we were ready to check out at the cashier, as we went there and chosen the last cashier, all the ladies were laughing (we have no idea what they laughing at), so we greeted the cashier lady, she did not respond, she did not ask if we needed plastics or anything, simply a face with a bad facial expression as if we owe her something. So as we continued putting our stuff on the counter, she simply took our stuff, scanned it and threw it to the lady who is packing at the back, the packing lady also didn't greet or anything, after the first plastic bag was full, the packing lady simply just shook the plastic back and forth asking the cashier to give her another plastic, and she did it without asking us, we continued keeping quiet. After everything was scanned, I handed the my smart shopper card to the cashier, she held the card at the tip as if I'm a sick person or something, we still kept quiet, I then took out my card to pay, the cashier lady spun the card machine towards my direction hardly, after the payment was done, we were furious, I then confronted her. I asked her: Do you have a problem with us? We greeted you and you didn't respond, your attitude is so bad as if we did something wrong. She did not apologize but instead, she decided to lie: I did greet you guys and asked if you needed plastic bag. I then asked her, why did you threw our stuff and took the smart shopper card at the tip, she also decided to lie and say she didn't. As we walked out, we saw a white gentleman, very polite and helpful, I think he is the manager, I told him the whole story and he apologized and said he will go and speak to the lady about this whole incident, then we left.

I started shopping at that supermarket since I was a teenager (it was called Rite Value at that time, probably 20 years ago), a long time customer, but never knew we'd be treated like this, we are all very disappointed at how we are treated. Thanks to the white manager who listened and assisted us and to the cashier lady (Flora Sib*** is the name), we really don't think anyone should be treated like how she treated us, this is the whole purpose of this review. Thanks for reading.