1 reviews | Active since May 2015
6 months no resolution
Good day
I am disgusted in the level of services revived since an online order of last year.
Let me make this clear I don't want a refund I want the coffee at the price ordered and purchasedyet never delivered.
I have made numerous calls reference numbers air time wasted time wasted. Money resources for an order older than 6 months! Some form of recognition for the time effort and relentless pursuit in getting resolution
Order # ********** 214
urgent feedback
Regards
Good day Lindsey,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We have tried calling you on *** however you were not available to take our call.
Please contact us on ***/ ***with your order number to enable us to investigate your complaint.
We have tried searching for an order number using the information provided on Hello Peter however there is not order linked to this cell number or your email address.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Lindsey,
Thank you for taking the time to write to us.
Please accept our apologies for the inconveniences caused to you.
We have tried calling you on *** however you were not available to take our call.
Please contact us on ***/ ***with your order number to enable us to investigate your complaint.
We have tried searching for an order number using the information provided on Hello Peter however there is not order linked to this cell number or your email address.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas