1 reviews | Active since Jul 2011
5 items of less express queue
<p>This morning I was stopped by the teller as she refused to telly up my groceries, since it was a "5 items or less" queue, but there was nobody behind me and I only had six items registered on my till slip. Is one item really sufficient to treating a customer with utter contempt? I felt really insulted by the way I was treated.</p>
Good day Adenaan,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Adenaan,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua