SH
Shannay H
1 reviews | Active since Mar 2009
14 Mar 2015, 13:37
5 hours doing a full monthly grocery shop a waste
After spending 5 hours loading a full month's grocery shop the website hung for more than 10 minutes which prompted me to call the 0860 number. I was told I shouldn't have used a search engine to access the website and what was not said was \Tough luck
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Replies (1)
Pick n Pay's replyOfficial
16 Mar 2015, 10:13Hello shannayn,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply16 Mar 2015, 10:13
Official
Hello shannayn,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***