3rd follow up on complaint still no response

Is PICK N PAY really that bad ? I do not understand how you can say someone is attending the problem but in actual fact you are just waiting to forget about the complaint and bad service . <br> <br> Are you waiting for the stock to be sold out first before contacting me as there will be no evadince of the item in store ?<br> <br> Also , shows that client service means nothing to the store and to head office of pick n pay .<br> after i complained I received feedback from Pick n pay that they would be in contact in due time . well i think it is due time or do you just wait for your customers to forget about bad service .<br> <br> this is not the first complaint i have with them and also know a lot of people that had to put up a big fight in order to get it at that price that was advertised<br> <br> my Ref Number : ***