TM
Tasneem M

1 reviews | Active since Jan 2018

31 Jan 2018, 09:36

20 minute waiting time

Trying to get hold of Pick n Pay online shopping call centre. My online order was not delivered. Waiting over 20 minutes for a call centre agent to answer ??

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Feb 2018, 12:25
Official

Good day Tasneem,

Thank you for choosing Pick n Pay and taking the time to write to us.

Please accept our apologies for the delay in response and poor online delivery service experience.

We have done an investigation in to your query and have been notified that your order was rescheduled for delivery on 31.01.2018.

We hope that you have received your order and that all goods received were satisfactory.

Should you need any further assistance please feel free to email the online team on the below email address or contact the call center on ***/ ***.

Email address : ***

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

Best regards,