CK
Craig K

1 reviews | Active since May 2009

04 Apr 2016, 09:33

2 day old doughnut

I bought a ring doughnut at PnP Willowbridge this morning, only to bite into it and find out that it is stale. I am not talking about a slightly stale doughnut ... This thing was powdery, it was so stale... probably been there since Saturday...<br> <br> No.. Pick n Pay... this is not what I expect from you. Suffice to say, it had to take its rightful place... in the bin. Mistakes happen... I understand, but please get your staff to check before they put the product in the bag.

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 Apr 2016, 11:29
Official
Hello cjkalan,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the product.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***