100% FnB and Pick n pay running a **** for the 5 ingredients deal.

I had a terible experience at mall of All Pick n Pay. Which is a partner of FnB Bank. There is a special that was running for ths Friday today 23 may and end next Friday 30 May 2025. Where one per customers you can buy 5 ingredinets to make burgers namely:

Five Ingredients: The deal includes:

PnP Burger Patties (Beef, Boerie, Cheese, or Pepper) PnP Bakery Buns Lettuce Mix Slicing Tomatoes Lancewood Processed Cheese Slices

This is the terma and conditions.

FNB and eBucks Integration: FNB customers with a Smart Shopper card linked to their eBucks profile can get the deal for R50. R50 Deal: To get the R50 deal, you need to:

1.Be an FNB customer. 2.Have a Smart Shopper card. 3.Link your Smart Shopper card to your eBucks profile in the FNB app or online banking.

Anyway I am a FNb business account hpolder as well as an eBucks account holder and smart shoope r account holder and all are linked. I followed all the terms and conditions. I went to the fnB stand lady in the shop then went to the till and was told to pay R100 eventhough I met all conditins. Then I was told to go back to FnB person which I did and was told to open a brand new personal account with FnB just to get the deal. Needless to say I didn not becuas why pay bank fees every month when you already have an fnb account and are already paying the expensive business banking fees which is more than for a perosnal account anyway. I was told that I mus thtne try another till. I did and same thng it said R100. A supervisor was called and could not assist at all and told me to pay R100 like the other customewrd who do not have a FnB Bank account. I went once agina back to the Fnb Lady at the fnB stand at the Pick n pay shop and she called her manager who demaed that I open a brand new account evnethough I took a picture of the terms and conditions and physically showed him that you can perform the deal with any Fnb account personal business and RMB account. He then realized that he was in the wrong and cut the call. I neded up leaving ht shop and not buying that special because I will not pay R100 for somethnig that other peole with the same account as me were paying R50 and why should I pay more? Fnb was wanting me to then have two account and pay banking fees to two account which is crazy. As if it there bank fees are already amongst the highest in South Africa so or me to then reward them with another acount when their bureaucracy and greed is already on the level where they worship money did not make sense to me. I personally think that they want most custoers to pay the R100 instead of the R50 for the deal and keep on changingg the goal post instead of stickgin to their deals and also changing the deal retospectvively you cannot respect a company at all for that.