0% Rating on customer service PnP, Very poor !!!!!

For some reason, one has to always receive the poorest of customer service from (meadowpoint pick n pay). The cashiers are always in a bad mood, not great, and always give a descending or look down on the community as a whole.

I went to buy bread and eggs this past Sunday 2024/02/18 and I went to the available till which I was the only customer at that till point and I was attended by Tsholo. I am not sure if she was not feeling well on that day but she had a very huge attitude,she does not greet you until you greet her.

I needed to make a withdrawal of R500 then pay for my bread and eggs from the R500 then receive my change, for some reason the withdrawal part of things seem to irritate Tsholo and she told me that she does not have R500 in her till and I must go to another till, at this point I asked her to assist me find a till and she then stood up and started to ask around, meaning that had I not requested her to help me find a till she was going to continue sitting as I found her.

She then pointed and said that till number 4 is open and I can go there, but as i got there I got confused because till number 4 had a long line of 5 or so people but at the same time till number 5 was empty and had two Pick n Pay workers one by the name Wendy, the ladies at till number 5 told me that they are busy with something else and the lady at till number 4 didn't even show any interest of noting my presence so i had to walk back to Tsholo and request for assistance yet again which she then shouted for Nyeleti at till number 4, by then Nyeleti was wrapping up her sale and the customer that she was attending to was about to put his groceries in the bags.

The withdrawal I needed to make was via Capitec cash send, and I needed to now give Nyeleti the Capitec C-Number, but had locked its-self as a security protocol. So as I am in front of Nyeleti and unlocking my phone, she gave me a look as if I am wasting her time then suddenly started scanning the other customers items, so I had to then wait again until she was done serving that customer before I got the receive what I needed from the store, A 5 minutes task always turns into a 30 minutes nightmare at (meadowpoint pick n pay), can the line managers or store manager please look into the cashiers treatment towards the customers because I refuse to believe that such a big company would not want to give the best service to its customers.

Thanking you in advance

Abednigo (Nico) Singo