DS
Dave S

1 reviews | Active since Oct 2014

19 Jan 2022, 07:53

The only way to sell your phone?

You have to be crazy to sell a mobile on the internet, without going through a trusted medium / portal. Such a high risk of things not ending well. That is why I used PhoneTradr. Every part of the process was efficient and secure, but for one point. It would have been a 5 star but, on listing, they asked for my banking details. OK. Then two days after my phone was sold, they ask for my banking details again and then also a copy of my ID and POA. A further two days until payment finally came through. All this could have been covered at the time of listing. I understand the need for security, for the reasons stated above, but the process could have been made more user friendly and the payment expedited if all that was done at the time of listing. They also said they couldn't retrieve the banking details I had entered? Data security in this and everything is of paramount importance to the establishment of trust. And this is all about that. BTW ~ try to sell your 'phone through an Apple Store. Good luck with that!

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Replies (1)
Phonetradr
Phonetradr's reply03 Feb 2022, 11:14
Official
Hi Dave, thank you so much for your review! :) We appreciate it so much!