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Wilhelm M

1 reviews | Active since Jun 2012

22 Jan 2024, 14:47

Not answering emails/phone calls - Not paying for sold device.

Seems like a similar complaint to the others. I have sold numerous devices through Phonetradr in the past with quite good experiences. This time around, phone was sold around December, but they allowed multiple down payments which was not agreed with me - while they do this, the phone goes off of the website. Phone was fully paid by their customer 10 January 2024. After numerous unsuccessful attempts to contact them, I still have not been paid. I will not use their services again.

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Wilhelm M's update07 Mar 2024, 16:28
Reviewer Update
Payment was eventually received on 30 January 2024. I hope they focus on communicating to their customers better in future. At the time, the lack in communication from phonetradr was an alarm bell that they might not be willing to pay at all.