1 reviews | Active since Feb 2018
I paid for a used phone deemed excellent, which actually hadn't been tested by Phonetradr
Saturday = ordered and paid for an iPhone 8 deemed to be in excellent condition Saturday = received confirmation of payment Thursday = followed up when phone will be delivered Thursday = told phone will be delivered the following day, and any changes will be communicated with me Later that Thursday = got a call to say the phone had been tested, and it didn't pass.
This device was advertised as being in excellent condition. Nowhere was it stated that by paying, I was in fact paying for a device that hadn't been tested, and that I was taking a chance on a device. Bad communication and dishonesty from Phonetradr. They should communicate this better, not deceive people.
Hi There
We humbly apologise for not being able to supply you with the phone you have purchased, however the core of our service is to ensure that every phone bought through our platform is verified. In your case the phone failed the verification process and you have been refunded in full.
We have extensive Terms and Conditions on our site that explains our processes.
Warm Regards
The Phonetradr Team
Hi There
We humbly apologise for not being able to supply you with the phone you have purchased, however the core of our service is to ensure that every phone bought through our platform is verified. In your case the phone failed the verification process and you have been refunded in full.
We have extensive Terms and Conditions on our site that explains our processes.
Warm Regards
The Phonetradr Team
