I have been taken from pillar to post and they don’t want to Refund me I bought a phone and it was faulty,they decided to exchange and collected from me but never returned it No money back no phone When I ask for a refund they tell me they’ll call m

I have been taken from pillar to post and they don’t want to Refund me I bought a phone and it was faulty,they decided to exchange and collected from me but never returned it No money back no phone When I ask for a refund they tell me they’ll call me back. If you’re seeing this don’t buy from These ****** please . If you do I Warned you.