JD
Jabulile D
1 reviews | Active since Aug 2020
01 Aug 2020, 22:09
Hell of a process.
Sold a phone, sent the relevant documents, but had not been paid for two weeks. After contacting them on a Monday, I was told I was paid, and that they'd send proof of such documents, but obviously failed, because there was no payment to begin with. Only reason I'm giving it 4 stars is because of Lindelwa'a exceptional service. After chatting to Lindelwa on the website, I received a call the next morning telling me he'd sit on my case until there was a solution, later that very afternoon I received my money. I know if it was not for Lindelwa, I still would not be paid and for that I'll always be grateful.
Helpful (0)
Replies (3)0
Replies (3)Phonetradr's replyOfficial
03 Aug 2020, 13:11Hi Jabulile, thank you for your review. We're sorry about the delay in payment but we're so glad we managed to sort this out for you :) Thanks again
Best regards,
Phonetradr's reply03 Aug 2020, 13:11
Official
Hi Jabulile, thank you for your review. We're sorry about the delay in payment but we're so glad we managed to sort this out for you :) Thanks again
Best regards,
JD
Jabulile D's updateReviewer Update
19 Aug 2020, 22:42I received my payment and everything got sorted. Major thanks again to Lindelwa for the exceptional customer service. And I wouldn't mind doing business with Phonetradr again.
JD
Jabulile D's update19 Aug 2020, 22:42
Reviewer Update
I received my payment and everything got sorted. Major thanks again to Lindelwa for the exceptional customer service. And I wouldn't mind doing business with Phonetradr again.
Phonetradr's replyOfficial
20 Aug 2020, 11:25Thank you for your updated review, Jabulile :)
Best regards,
Phonetradr's reply20 Aug 2020, 11:25
Official
Thank you for your updated review, Jabulile :)
Best regards,
