WN
Wanele N

1 reviews | Active since Dec 2017

27 Jul 2020, 14:03

Excellent Service - 10/10

Selling on PhoneTradr was a very easy and quick process . I listed my phone on Thursday the 16th of July 2020 - on Friday the 17th I had already received an offer for my device. Monday the 20th , I received a call from them where they arranged collection for the device for that day - As soon as device was collected I recived an SMS alerting that the guys had collected the device and it was on its way to JHB from Durban - Wednesday the 22nd I recived a mail stating that they had received my device . I called in on Friday the 24th after not receiving my payment for the phone withing 48hours , and spoke to Lindelwa who really fast tracked the process and got the guys to make an immediate payment - I think i waited 10-15minutes after speaking to Lindelwa and payment was made immdiately which i was very pleased with. Thank you Lindelwa for your amazing customer service , YOU ARE A STAR ! I have already recommended Phonetradr to friends and family after the service i received and especially for getting my phone sold with no issues and at a cost I was really happy with & being paid within that same week of having had sent the device - You guys have something good going on there , keep it up :)

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Replies (1)
Phonetradr
Phonetradr's reply20 Aug 2020, 11:29
Official
 
Hi Wanele, thank you for your review! Great feedback! :)