What a surprise!

I phoned Phonecity today to ask a question related to a Takealot query I had. Jonathan, who took my call, has been unbelievably helpful, quick to respond, and answered all my queries without hesitation. It has taken less than 3 hours, and I have been called to say my phone is on the way, and I'll receive it on Monday (today is Friday). Thanks must also go to every single person I have dealt with thus far, from the switch board, to the lady who called to confirm my phone has been dispatched.