Phonecity - Service Excellence , Great Team , Putting Customers First

Good Day This is what you call Service Excellence, understanding in difficult and challenging times we facing. I just called Phonecity to enquire whether I can reinsate my Claim now that I can pay the Access Fee due by me. Jonathan the CEO of Phonecity was glady willing to assist me and assured me that he will be able to assist. Jonathan even remembered this Claim and really made me as the client feel valued. He asked that I contact First For Women -FFW if they are able to reinsate the Claim from there end. Jonathan even went the Exta mile by asking me to send his number directly to consultant to kindly give him a call. And he will see where he can assist. This is service Excellent , puting the Customer First making you feel valued. Phonecity the Best Service recieved from staff from the Call Centre Staff - Skye - Operators answering the calls and up to the CEO Jonathan.Great team Keep up the Good Work. Treating Customers with Respect Thank you Phonecity and Team