Two months use of a Phillips iron and it died? BAD

Did you know that if you buy an iron or similar appliance to put in the cupboard in case the one in use dies, the warranty runs from time of purchase? We bought two irons and two months ago the old iron died so I took out a new one, which has now lasted two months and died! What was Phillips appliances reply? Sorry warranty ran out. They are not even prepared to let their agent look at it and make a recommendation, since one can see the iron is still brand new. The cord still has its original bends in it from being in the box. So sad, never buying one of their appliances again! No service and definitely no smile! The iron is 5 months past the warranty period. Makes me totally disillusioned with the company.