Pathetic Service at Phillips a rip of on fixing a iron

I Purchased a Phillips perfect-care steam iron during lock-down on special at R1000 at Pick and Pay Greenstone, less than 3 months while ironing my ironing board collapsed and the the iron fell down and the tip came off, now the iron is not steaming up as it suppose to, i contacted pick and pay and sent the iron to Phillips to get a quote on the repairs after a month they came back to me stating the repairs including their labor is coming to R980 which is totally outrageous as that's the same price of purchasing a new iron, who in their right mind will pay that amount to fix a iron less that 3 months when you can get a new one and also now they stating the 2 years warranty and guarantee falls away as the iron fell. i am quite upset with this and believe Phillips are *********** their customers just to purchase their products they when they need to be repaired they over charge you. just last week Makro had the exact same iron going for R700 from R1500 and this week for Black Friday im sure lots of other places will have the iron on special around R1000 so why on earth will i pay R1000 To fix something that was beyond my control i feel this amount is ridiculous and so high and phillips cannot assist their customers. i wont be supporting this brand going forward if this is the way they treat their customers and rip them off. oh and not to forget i was told if i reject they quote in order to get my iron Back i need to pay R200 for the release like really? i send it for repairs then get charged as i refuse the quote. i never expected this from Phillips.