CVD
Christi-Mari Van Deventer
1 reviews | Active since May 2015
01 Jun 2015, 19:58
Non-response
Philips juicer was faulty. We took it in to Macro Silver Lakes within the guarantee period after the first setting could not be used anymore. Philips responded that no fault could be found. After turning to HelloPeter, Bobby Hambi (consumer care manager) did respond that they will look into the matter, however no further feedback has been received as yet.
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Replies (1)
Philips South Africa's replyOfficial
03 Jun 2015, 13:28Hello ChristiV7,
Dear ChristiV7
Regretfully Makro has not yet send your unit back to our service agent. We have requested them to urgently send back the unit so that we can access it again.
Kind regards
Philips Customer Care
Dear ChristiV7
Regretfully Makro has not yet send your unit back to our service agent. We have requested them to urgently send back the unit so that we can access it again.
Kind regards
Philips Customer Care
Philips South Africa's reply03 Jun 2015, 13:28
Official
Hello ChristiV7,
Dear ChristiV7
Regretfully Makro has not yet send your unit back to our service agent. We have requested them to urgently send back the unit so that we can access it again.
Kind regards
Philips Customer Care
Dear ChristiV7
Regretfully Makro has not yet send your unit back to our service agent. We have requested them to urgently send back the unit so that we can access it again.
Kind regards
Philips Customer Care