More than three weeks to decide on an iron

I bought a Philips iron through Takealot, it stopped working not even a year after I bought it Returned it to Takealot on 31 January 2022. They had to beg Philips to collect the iron for assessment Today is 22 February 2022 and there is still no answer What must I do in the meantime? How do I iron clothes in my house? How much longer will it take?