Contact Centre not available

I have lost the drive shaft for my Philips food processor. I made contact with Philips in April and they gave me a contact number for a company that sells spare parts. Within 2 days this company was uncontactable. They answered initially and then the number was no longer available. Philips then gave me another company to contact - Skymark Electronics. I emailed them, they sent me an invoice. I choose not to purchase the product at that time. Now in July I emailed the same lady, she rep**** and said, send proof of payment so that it can be ordered. I paid, sent through the proof of payment. No further contact can be made - no reply to emails, and the phone number no longer works. I have tried to contact Phillips again - their call center number for home applicances does not work. I have emailed them, received a confirmation email, saying they received my email, but after 3 days have heard nothing back... all I want is to buy the replacement drive shaft so I can use my food processor but NO ONE wants to contact me and I cant call them.