ZERO THOUGHTFUL COMMUNICATION

Meds were sent to me without a script. I received a 7/6 delivery for which I was charged full because there was no script. This amount is still showing as owing on my account. I simply asked that this be collected and my account credited. Since 11 November I have written 6 times (some not even acknowledged, some generic answers inapplicable to my situation, and the last one used English words which in a sentence mean nothing. Furthermore I have phoned and spoken to people, one who did promise some action months ago, yet to be seen. I also have engaged with the whatsapp number without any success. I have exhausted all means of communication and remain highly frustrated with this total lack of respect for me as consumer! I write to warn others of the type of "service" they can expect.