1 reviews | Active since Nov 2016

06 Jan 2023, 10:41

Worst service with no communication over lost parcel

Worst service possible! Every month my perscription is delayed! After "dispensing" on 19 December, I phoned yet again today and now they "have lost my parcel"

Nobody lets me know, its more than 2 weeks later!

Worst service I have ever received and will definitely not be using their services anymore!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply06 Jan 2023, 11:22
Official
Dear member,

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply06 Jan 2023, 13:22
Official
Dear Member

We can confirm a manager has been in contact with you and feedback has been provided to your complaint. Urgent delivery of medication arranged.

Kind Regards
Pharmacy Direct Team