FT
Francois T

1 reviews | Active since Jan 2013

27 Nov 2024, 10:48

Worst service ever received

Sent through half of my wifes Epilepsy medication due to an arrears account that was settled having to phone numerous times and being told that your account still has a balance after 4 days and not giving me the necessary information as to when they will deliver the other half of the script her medication is essential as it is required after her operation she had last year

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply27 Nov 2024, 10:56
Official
Dear member
 Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
FT
Francois T's update27 Nov 2024, 11:22
Reviewer Update
Thank you for the speedy response and the issue has been resolved
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply27 Nov 2024, 16:43
Official
You're most welcome.