WORST SERVICE EVER

My Mother of 98 sent in her script on Monday the 29th September. Eventually after phoning a few times they found the script and assured me it would be delivered urgently. It is now the 7th October 2026 and my Mother still doesn't have her medication after repeated assurances that everything is in order. The worst part is that their email address *** isn't manned by anyone only once you phone do they go to that email address and look for your email. I mean what is going on. This is people's lives you are playing with not a supermarket. Absolutely horrified at the level of service from this company