TM
Tshepo M

1 reviews | Active since Apr 2012

24 Nov 2021, 14:32

Worst service ever

I ordered medication for my mother from pharmacy direct. I regret that decision. I have never had such a terrible experience from a non government department. Each day I call to find out when the medication will be delivered, I get a different excuse. If you are considering using pharmacy direct, I advise you to think trice. I don't think they understand that they are dealing with sick people and they are risking with people's lives.

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Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply24 Nov 2021, 14:41
Official
Dear Member

Thank you for bringing the matter to our attention. 

The manager will be in contact with you shortly in order to resolve. 

Kind regards
Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply26 Nov 2021, 12:15
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team