Worst pharmacy service possible
As per my review on 28 July 2021, i still haven't received my full prescription. They delivered only 1 of the 2 medications prescribed. They called me on the 29th to tell me it is out of stock and they will have to get it. It is a fairly common medication that I can even locate at the local vet, so I can't imagine it being so difficult to find. I have sent emails and tried to get them to answer my queries surrounding the missing medication as well as the money that I paid for this medication 3 weeks ago.
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Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
12 Aug 2021, 09:01Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Aug 2021, 09:01
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you in order to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
12 Aug 2021, 12:28Dear Member
The pharmacist was in contact with you and explained the out of stock issue with the product not received in recent delivery. We have confirmation from the manufacturer/supplier Ethicare and Aspen they can not supply the item currently to Pharmacy Direct. Future prescription repeats removed for you to obtain locally, as per your request.
Kind Regards
Pharmacy Direct Team
The pharmacist was in contact with you and explained the out of stock issue with the product not received in recent delivery. We have confirmation from the manufacturer/supplier Ethicare and Aspen they can not supply the item currently to Pharmacy Direct. Future prescription repeats removed for you to obtain locally, as per your request.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Aug 2021, 12:28
Official
Dear Member
The pharmacist was in contact with you and explained the out of stock issue with the product not received in recent delivery. We have confirmation from the manufacturer/supplier Ethicare and Aspen they can not supply the item currently to Pharmacy Direct. Future prescription repeats removed for you to obtain locally, as per your request.
Kind Regards
Pharmacy Direct Team
The pharmacist was in contact with you and explained the out of stock issue with the product not received in recent delivery. We have confirmation from the manufacturer/supplier Ethicare and Aspen they can not supply the item currently to Pharmacy Direct. Future prescription repeats removed for you to obtain locally, as per your request.
Kind Regards
Pharmacy Direct Team