PP
Prabashni P

1 reviews | Active since May 2021

10 May 2021, 17:21

Worst Pathetic Unreliable Service

Absolute pathetic service if I could rate them -100 I would. Chronic medication not dispensed or client not notified no stock for alternative arrangements to be made. Every month we must be pushed pillar to post. Bonitas should not use Pharmacy direct is worse than cellular network providers yet the health care provider should be above average with customer service. They do not understand the concept of Chronic medication

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 May 2021, 11:27
Official
Dear Member
 
 We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
 
 Thank you kindly
 Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 May 2021, 15:12
Official
Dear Member

The Fund Account Manager has spoken to you yesterday, and medication delivered this morning, and verbal confirmation received.

The Clinical Manager will also contact you after investigation has been done on your complaint regarding stock.

Thank you Kindly
Pharmacy Direct Team