1 reviews | Active since Aug 2017

23 Aug 2023, 19:43

worst ever

to date we have still not been able to get the medication.. no1 knows what they are doing at this place.. not only loaded on a **** beneficiary onto my medical aid chronic benefit but also is happy with us not getting medication after all this back and forth and also seems to be happy that i must pay for chronic benefit from my own money. so they mess up and refuses to correct their mistake.. and bonitas chronic department does zilch to assist..

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply24 Aug 2023, 10:18
Official

Dear Member,
 
 Thank you for bringing the matter to our attention. 
 
 We are unable to locate your profile.
 
 Kindly provide us with your profile or medical aid number?
 
 Kind regards
 Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply24 Aug 2023, 10:24
Official
Dear Member

Apologies, the details is provided now on the website, I will escalate the matter to the Manager to immediate call you,

Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Aug 2023, 09:26
Official
Dear Member

We are trying to reach you on your contact number, please provide alternative contact number the Manager can call you urgently.

Kind Regards
Pharmacy Direct Team