JS
Jason S

1 reviews | Active since May 2021

19 Jul 2021, 13:33

Worse service ever. An excuse for a business

Extremely poor service. As a diabetic I have been **** to by this company for the past 3 weeks. My medical aid has approved and paid Pharmacy Direct and still no delivery. I have had to borrow and purchase where I can my insulin. I have been informed that my meds will arrive for the past week. other service providers have been operating looking after their clients. this Establishment does not care about the well-being of any of their clients. completely dissatisfied. and will be moving away from this excuse of a business.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Jul 2021, 14:00
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply26 Jul 2021, 14:25
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team