VJvR
Veene Janse van Rensburg

1 reviews | Active since Jun 2021

11 Jun 2021, 20:28

Wors service ever.

I received a sms from pharmacy direct on 05/06/2021, informing me that they will deliver my medication (paid by my medical aid) within 24 to 48 hours. It's a week later, and I still have not received anything! It is now 2020/06/11 at 20h25 and still no delivery after I phoned them yesterday morning and the lady said she will make a note that I need the medication. Worst service ever from a pharmacy!!!!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply14 Jun 2021, 09:43
Official
Dear member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply14 Jun 2021, 11:06
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint. 

Medication has been delivered successfully. 

Kind regards
Pharmacy Direct Team