Where is my cronic medicine Pharmacy Direct???

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: Sonja M

Almost 2 minths I am waiting for my cronic medication now. First time we followed up we were told that medical aid declined it. We followed up with medical aid, but PHARMACY sent incomplete paperwork to the medical aid. No communication to us, the client. Followed up again last week, Pharmacy direct said its marked as urgent. Followed up again today. Again we are told it is marked as urgent. 2 MONTHS pharmacy direct. Does patients have to die first while waiting for our prescription meds to be delivered?

Helpful (0)

Replies (2)

Pharmacy Direct (Centurion)'s replyOfficial

12 Oct 2022, 13:10

Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your complaint.

Kind regards
Pharmacy Direct Team.

Pharmacy Direct (Centurion)'s reply12 Oct 2022, 13:10

Official

Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your complaint.

Kind regards
Pharmacy Direct Team.

Pharmacy Direct (Centurion)'s replyOfficial

13 Oct 2022, 12:00

Dear Member

We can confirm that the manager has been in contact with you and feedback were provided to your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply13 Oct 2022, 12:00

Official

Dear Member

We can confirm that the manager has been in contact with you and feedback were provided to your complaint.

Kind regards
Pharmacy Direct Team